New York

Comprehensive in-home medical care in the Empire State, delivered in coordination with your current Primary Care Provider (PCP)

Contact Info

Albany Office

401 New Karner Rd, Suite 301
Albany, NY 12205

Phone: 518-217-5155 
Fax: 518-217-2920

Email: NY@concertocare.com

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Buffalo Office

300 International Drive, Suite 100
Buffalo, NY 14221

Phone: 716-226-1080 
Fax: 716-226-1119

Email: NY@concertocare.com

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Locations Served

We serve patients across the state of New York – if you are eligible to enroll with us, your health plan will reach out to you.

At this time, we do not accept direct patient enrollments in New York from those who have not received outreach. We are continuing to expand our practice. To receive future program updates, please connect with us using our Get In Touch page.


Services Offered
  • A personalized care team and a complete set of in-home medical care services
  • Regular check-ups – you keep your current primary care provider (PCP) and we work directly with them to coordinate your care
  • Urgent visits
  • 24/7/365 clinical team availability by phone
  • Virtual visits (our teams can help you with this)
  • Medication help
  • Mental health support
  • Hospital stay and aftercare help
  • Caregiver support

How Do I Join?

Our CarePartners program is delivered in partnership with health plans and primary care providers (PCPs). If you live in New York and are eligible to enroll with us, ConcertoCare or your health plan will reach out to you directly.

If you have recently been contacted about ConcertoCare’s program and are looking for additional information, please call us at the phone number listed on your outreach materials to speak to one of our new member specialists.

What You Can Expect

What You Can Expect

ConcertoCare's CarePartners program offers a full array of personalized in-home medical care and other supports designed to keep you healthy and live life on your terms. We deliver our care services in coordination with your existing PCP and with specialists.

 Here's what you can expect when you first enroll in our program:

  1. We reach out to you to confirm your interest in the program – because we work with your health plan, there are no complicated forms to fill out
  2. We schedule your first in-home visit 
  3. Our provider visits you at your home and conducts a full evaluation of your health needs and personal goals
  4. We develop a care plan that is customized to you 
  5. You are now a ConcertoCare member – we regularly help you manage your healthcare needs throughout the year, and you have access to the full set of our services if something comes up 

 One of the key benefits of enrolling with ConcertoCare is that you have a full team of behind-the-scenes experts dedicated to understanding, tracking, and helping you manage your health. We don’t just care for you when you’re sick, we care for you every day of the year.